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MSN and Outlook conflict

By TPCosmo ·
I have a situation where an executive of my company is running Outlook 2003 along with MSN. When in Internet Explorer, or Windows Explorer, and trying to use the 'Send to' function to e-mail a file, it invokes MSN instead of Outlook. All default E-mail settings in IE are pointing to Outlook. All the office programs, and Adobe Acrobat will function perfectly with the 'send to' function, but Internet Explorer and Windows Explorer dont, even if Outlook is already open.
Any ideas would be greatly appreciated. Thanks a lot!

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by Cactus Pete In reply to MSN and Outlook conflict

Are both profiles in Outlook? Make sure the default profile is the office account.

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by TPCosmo In reply to

No. The Outlook profile configured on the machine is only for an Exchange server account. No MSN e-mail is integrated with Outlook. But the MSN Login pops up instead of Outlook when using the 'Send To' from IE or Windows Explorer. Thanks...

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by sgt_shultz In reply to MSN and Outlook conflict

this is snipped from support.microsoft.com mskb article 312346
On the Start menu, point to All Programs or Programs, point to Accessories, and then click Windows Explorer.
In Windows Explorer, edit the file type:
For Windows XP or Windows Millennium:
On the Tools menu, click Folder Options.
On the File Types tab, click URL:MailTo Protocol, and then click Advanced.
Under Actions, click Open, and then click Edit.
Under Application used to perform action, type the following:
"C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE" -c IPM.Note /m "%1"

Click OK, and then click OK again.
For Windows 98:
On the Tools menu, click Folder Options.
On the File Types tab, click URL:MailTo Protocol, and then click Edit.
Under Actions, click Open, and then click Edit.
Under Application used to perform action, type the following:
"C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE" -c IPM.Note /m "%1"

Click OK, and then click OK again.
In Internet Explorer, verify the e-mail program:
On the Tools menu, click Internet Options.
On the Programs tab, in the E-mail box, change the default mail program to Outlook Express, and then click Apply.
In the E-mail box, change the default mail program back to Outlook, and then click Apply.
Close the Internet Options dialog box.
Click the Start button, click Run, type mailto:, and then click OK.

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by TPCosmo In reply to

Thanks for the thoughts...I didnt realize that file associations might make a difference. Unfortunately, they didnt. I checked the URLMailTo Protocol and it was already set just as you described, just with an Office11 in the Path instead of 10. Even though the setting were already set, I chenged the default setting in IE, to OE, then back to Outlook. The MailTo: from the start menu will initiate Outlook, but the IE and Windows Explorer send to functions still call up MSN's login window....Thanks again.

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by TPCosmo In reply to MSN and Outlook conflict

Point value changed by question poster.

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by carlos.nino In reply to MSN and Outlook conflict

Have you checked to see if there is an update or patch for Outlook/Office 2003 available for download?.

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by TPCosmo In reply to MSN and Outlook conflict

Point value changed by question poster.

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by TPCosmo In reply to MSN and Outlook conflict

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