Software

There's a Knowledgebase article on this. Type the following in the search box at technet.microsoft.com:

Q237979

Here's the pertinent information:

You may receive this error message if you do the following in the order listed:
- You install Microsoft Office 2000, including Access 2000, and the Small Business Customer Manager as part of the Microsoft Office Small Business Tools.
- You then uninstalled these programs, which may cause an orphaned copy of the Access 2000 executable fileto be left on the computer.
- You then install Office 97 on the computer.
When you try to start Access 97, the shortcut actually points to the Access 2000 executable, but because some required components, including the Mso9.dll file, are missing,you receive the error message mentioned.

RESOLUTION
==========
To resolve the error described in the "Symptoms" section, follow these steps:
1. Uninstall Microsoft Access 97.
2. Look for the Msaccess.exe file and rename it.
3. Look for the Hatten.ttf file and if found, delete it.
4. Install Microsoft Access 97 to a different folder.

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