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December 6, 2005 at 02:56 AM
kirk.haggerty

Multiple copies of incoming mail

by kirk.haggerty . Updated 20 years, 10 months ago

A friend of mine has a problem with his home PC.
He installed Outlook 2003 and has 2 email addresses; an old Compuserve address and a new Mnet address. He will soon phase out the old address later on. This is what he has to say:

“I set up two accounts, one for my new e-mail address at Mnet and the other for my old e-mail address at compuserve. When I click on ?Send/Receive Mail” I get two copies (with exactly the same time on them) of all e-mails sent to me at my MNet address but only one copy of e-mails sent to me at my CompuServe address. I spent more than an hour setting up the ?E-Mail-Account?, so I?m fairly familiar with that part of Outlook now.”

I checked the MS Outlook Handbook 2002/2003 by Microsoft Press, but I don’t see any troubleshooting FAQs for this situation.
Anybody have any ideas?
Thanks

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