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Multiple copies of the same mail

By itask1 ·
Some users suddenly encountered receiving multiple copies of the same mail when connected to Exchange using Outlook. These repeated mails can be date back to Sept, Oct of year 2000. Is the problem likely be from Outlook settings or Explorer server setting.
I'm new to Exchange support, would appreciate your advise to the above. My email is itask@usa.net
Thanks in advance.

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Multiple copies of the same mail

by Frank K In reply to Multiple copies of the sa ...

I use a different mail server but whenever I see this problem, I check the users' email account and usually find that it has ballooned to a much bigger file than it should be. After deleting the mail file, things go back to normal. I have all of my accounts set up to "delete mail from server" after it is pulled in except for two vp's. It is the two vp's that usually have this problem. Coincidence? I think not.

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Multiple copies of the same mail

by itask1 In reply to Multiple copies of the sa ...

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Multiple copies of the same mail

by itask1 In reply to Multiple copies of the sa ...

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