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Multiple copies won't collate in Win98

By Shanghai Sam ·
I cannot get collated output when printing multiple copies under Windows 98; if I want collated output, I must print individual copies of student handouts and tests as many times as required. With my test generation software, I must repeat the same7 keystrokes each time I print a copy of the test.

This problem has occured for me on different computers from different OEMs, with different processors, printing to different printers, on numerous NT/2K/XP domains and many Netware trees/contexts/servers, running Marknet or JetDirect or both. Applications range from different M$Office, Lotus SmartSuite, and WordPerfect versions through numerous other third-party apps too numerous to mention. The only thing in common in all cases was Win98.

In all cases:
I know enough to check the "Collate" check box;
Printer drivers are current;
Printers are properly configured (all other specified functions work);
M$ says it's a hardware driver problem;
OKI, Lexmark, and HP say it's an OS problem.

I've looked almost everywhere for a solution and have yet to find one that is reliable. I don't care what M$, HP, Lexmark, or OKI say, it's my problem! Can anybody help me fix it?

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Multiple copies won't collate in Win98

by grandhighdruid In reply to Multiple copies won't col ...

The only question I would have is: is the printer hooked up through the network? If so, I recommend trying to hook directly to the printer and seeing if it will collate. If it will, then you have a network issue. Also, what kind of printer are we talking about? Your question is vague on that point. If not, then I would say, if I understand your questions right that the printer will not collate no matter what you use, that you have a hardware issue and, most likely, the main board in the printer is defective. Normally, if you're using specially made software, I would say that it needs special drivers written to do that function, but since it doesn't seem to make any difference what software you use, try my suggestion. Hope this helps!!!

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