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Multiple User Profiles/Desktops Created

By steveb ·
We are running into a problem with several different XP machines in which the user logs on and when they try to access their Outlook mailbox they have to configure their mail again, even though their mail had been configured. In looking at the harddrive I see that under the Documents and Settings folder the user is being given several different desktops, such as user; user.000; user.001; etc. This causes problems such as their desktop shortcuts and icons have to be moved or copied, and some applications (such as the ActiveSync for their PDAs) won't function properly because its looking for the original user path. Any ideas?

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Multiple User Profiles/Desktops Created

by cglrcng In reply to Multiple User Profiles/De ...

They may be logging in as Guest? Is there an Administration Account set up including a password? I was having somewhat the same problems on the machine w/XP Home I'm working on. After completing all the needed patches & updates including SP1, I justdeleted all the accounts except Admin. & recreated the users accounts and it held after that.

Good Luck.

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Multiple User Profiles/Desktops Created

by steveb In reply to Multiple User Profiles/De ...

Users aren't logging on as guests. Each user has a roaming profile on the Novell network (which we are migrating away from)and for the Exchange, so they can log onto any machine and get their drive mappings and e-mail.

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Multiple User Profiles/Desktops Created

by quintar51 In reply to Multiple User Profiles/De ...

It sounds like they're logging in locally to the machine rather to the domain. By the way, how are these computers setup? workgroup? domain?

If it's a workgroup, then each user account is kept locally on each machine. This means that if a userwill log in on a new machine, they'll get a new profile created on that machine.

with a roaming profile (in a domain), the profile is kept on the server, and when the user logs on, it's copied to the workstation. This means no matter which workstation you're logging into, you'll always get the same desktop, icons, shortcuts.

Now some shortcuts in the user's start menu that point to programs won't run on some machines. This is because the program has to be installed on whatever machinethe user logs on. For example, joe logs on computer 1, where he has ms office installed. joe then logs in on computer 2, which doesn't have office, then his shortcuts won't work on that machine, cause office is not installed.

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Multiple User Profiles/Desktops Created

by steveb In reply to Multiple User Profiles/De ...

Users aren't logging on as guests. Each user has a roaming profile on the Novell network (which we are migrating away from)and for the Exchange, so they can log onto any machine and get their drive mappings and e-mail.

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Multiple User Profiles/Desktops Created

by colin In reply to Multiple User Profiles/De ...

Probably have local and domain profiles.

To sort the Outlook, give the user admin rights, log on, configure outlook, log off, remove admin rights.

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Multiple User Profiles/Desktops Created

by steveb In reply to Multiple User Profiles/De ...

Users aren't logging on as guests. Each user has a roaming profile on the Novell network (which we are migrating away from)and for the Exchange, so they can log onto any machine and get their drive mappings and e-mail.

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Multiple User Profiles/Desktops Created

by hengd99 In reply to Multiple User Profiles/De ...

Quoted from the Windows 2000 Tips at TechRepublic dated January 21, 2003.

Move a user profile to a different location

A user's profile stores his or her documents and contains application settings, all of which combine to create the environment a user sees when working from a particular logon account. At some point, you might need to move a profile for a user, such as after reinstalling Windows on the user's computer or restoring a user's profile to a computer where a profile of the samename already exists.

As an example, let's say you (or the user) reinstalled Windows 2000 on a computer named PC202. The user's old profile is located in Documents And Settings\barney, but Windows points the user to Documents And Settings\barney.PC202. One of the easiest ways to rectify this problem is to simply point the user's profile back to the original location, assuming those documents and other profile components are still valid.

To change profile location, log on as an administrator and open the Registry Editor to the key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\ProfileList

Then, look at the ProfileImagePath value for each profile and find the one that points to the new profile location. (Inthis example, %SystemDrive%\Documents and Settings\barney.PC202.) Change the value of the ProfileImagePath to point to the user's original profile location, then close the Registry Editor.

Finally, log off and log on as the user to verify that Windows is now using the desired profile location.

Note: Before making any registry edit, be sure to first back up the registry so that you can restore it if something goes wrong.

Hope this solves your dilemma, as for the cause, that's anotherquestion.

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Multiple User Profiles/Desktops Created

by steveb In reply to Multiple User Profiles/De ...

Thanks. Although this doesn't solve the root problem (what is causing this), it does let me fix the end user's complaints.

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Multiple User Profiles/Desktops Created

by steveb In reply to Multiple User Profiles/De ...

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