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Mup.sys or Mup.exe failure?

By supra_86_5 ·
My computer won't fully load up. It will not go past the mup.exe or mup.sys load in safe mode. I tried loading from the last safe start up as well and the computer locks up everytime. How can i fix this prolem. I have read that it could be a driver problem to a virus. I would like to know how I can fix it without loading up to the start menu. Since it won't get that far. It freezes in the window startup and in the safe mode start up.

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