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My beef with comercial software

By qomputek ·
I feel that if their are going to be laws that protect the comercial software companies from consumers (i.e. Piracy) then their should also be a law that protects consumers from comercial software companies.


Here's my point. If I purchase a brand new 1969 car back in '69, I should, today, be able to find parts to fix or keep up the car, correct? I should not be forced to trade in my car for a new car in order to be able to service it.


This is my problem with software. What if I don't want to upgrade (for a price). What if I'm perfectly happy with my software. I just want the company to continue to issue patches and support as need. But should they be allowed to put out a product today, expect you to pay full price and thenleave you out in the cold when they decide they don't want to support such an old product? Is that fair? Shouldn't their be some law againts that? If their going to admit that their old product sucks and that you really do need to upgrade then they should allow us to UPGRADE for free. If I purchased your poorly designed product in the first place, why should I pay for your bug fixes. Don't try to sell me with all these new featurse that just slow down my system and require me to upgrade my hardware, just fix your damb bugs and don't charge for it, that should the law. Back to the car analogy, should Ford have charged their customers to replace their faulty tires?


Thats my beef with comercial software.

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If you are perfectly happy, dont upgrade

by James R Linn In reply to My beef with comercial so ...

I sold a gentleman a 286 with Wordpefect 5.1 and a daisy wheel printer(its what he wanted) in 1988. Its all he ever wanted or needed and he used it to run his one man law practise until he died recently(he did have to hunt for ribbons).

Typically bug fixes are free - if you own 3.0, 3.1 is a freebie. Typically these free fixes end at some point in time - MS has said that that point is three years for an OS now. At that point there is usually new software with new features. At that point ifyou are happy with what you have, don't upgrade. With new features come new bugs and the cycle starts again.

James

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I agree, but we don't make the rules

by rzan In reply to If you are perfectly happ ...

I agree with the entire notion of buying a product, only to have it declared obsolete before I figure it out entirely. Microsoft is notorious for this practice and other software publishers have learned to play according to Microsoft's disgusting rules. Nobody is forcing you to upgrade, but the problem is that you will not have support, nor will you find products that work with your system if it has been outdated. This is one of those stupid rules of beaurocracy which we all hate but have tolive with because we can't do much to change the marketing practices of these greedy companies.

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Yes, "we" do

by epepke In reply to I agree, but we don't mak ...

As much as I dislike that status quo, I have to point out that the only reason those marketing departments do this is that people fall for it, over and over again, and they never learn.

Every time you or anybody else cackled gleefully about beingable to save a hundred bucks for a new computer purchase or a couple dozen for a software purchase, you were supporting the move toward disposable hardware and software.

There were companies that tried to keep long-term viability, maintaining careful backward compatibility, but most of them are gone because people didn't want to pay for it, even though they wind up paying more in the long-run for flash-in-the-pan-ware.

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