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My external does not detected by my pc

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13 replies

by saga_artakusiad7

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I use Western Digital External Hard Drive (WD800BEVE), 80 Gb. When i plug-in my HD into USB Port, the computer didn't detected my HD. I try to use the Device Manager and also open my external case and take off the head of my HD, but nothing happen... I just bought this hard drive about 3 weeks and i feel very dissapointed. I try to use different computer but also, nothing happen. I use Windows XP Professional.

13 replies

by older mycroft

At only 3 weeks old it would be covered by a manufacturer's warranty ~UNTIL~ you opened the casing and took off the head.

There are no user serviceable parts in a HDD, none at all.

You now have a high-tech paperweight.

Sorry, but your HDD is now stuffed.

by oh smeg

I can understand opening the case maybe on a 3 week old device but what exactly did you do to the HDD?

What was the reason for not returning it to the Place of Purchase and either get a refund or Exchange for the faulty device?

OK so I know you are in the Malaysia and the service there is atrocious but even still they do honor the Makers Warranty even if you have to go without while it is returned and fixed then sent back to you.

Col

by boxfiddler Hot topic

I was really ignoring that whole comment until you popped in and invited suggestion. I haven't quite put it together yet, but I know there is some serious innuendo there somewhere! :D

by oh smeg

I was just thinking what could be pulled off a HDD without opening it or removing the Circuit Board. I'm thinking may a Jumper is being refereed to here as a Head but I'm not sure and the thing is vague.

I just find it impossible to believe that anyone would trash a 3 week old HDD because they couldn't get it to work. But maybe I'm the stupid one. :D

Col

by boxfiddler Hot topic

Ummm...
Probably not. Evil and badly reprogrammed, maybe. :D
Now, I'm pretty goofy and prefer pretty goofy people around me, but even so I don't know anyone who would get to fiddling that way with something under warranty.
I thought about posting 'the link', but the last time I did that someone not the moderator who shall remain un-named reamed me.

by boxfiddler Hot topic

P, P & M???
I'm lost. Nothing new there, though. ;)

by boxfiddler Hot topic

Okee-dokee. I got it now. One of my favorite folk bands from when I was a kid. Still love them and have a bit of their music around. Still don't quite get the reference though...

Unless you are hinting that you know the actual name of the member that 'reamed' me? Doesn't matter, really. I just view that member differently is all...

Bets are I'm none too popular with some members, such is the reality of a global community.

by older mycroft

I'm just a baby in TR terms, not even got my first candle yet!

I do not have the first iota of a clue as to what you're talking about. Reamed ? Thats a printing term and a naughty word.

By now you'll have read my peermail reply, so if anyone is 'stoopid' it's ME. :D

by boxfiddler Hot topic

In which case neither of us is 'stoopid'. If you think reamed is a naughty word, I got news for you on 'plonker'! :D

by Former member

Back together and attach to your "usb" port.
You will have to format the drive so as use it.
You will need to go into the "admin tools" section and under "computer management > storage, you should see your drive just click on your ext hdd and select "format", make sure it is your "EXTERNAL DRIVE". When all is done the drive should be accessible. I hope this helps you..

Please post back if you have anymore problems or questions.

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