my external hard drive is not showing on my computer?

By apriljohn ·
i have a 320gb external hard drive and i can't see it on my computer (i'm using windows vista). I've tried the solutions posted here like the disk management but my drive is not displayed there.but as i explored the computer management box, i clicked the device manager button just above the disk management button it displays the disk drives available and it displayed my drive, when i right clicked the fujitsu the side box displayed the options update driver, uninstall, scan for hardware changes and properties only. i've tried to reinstall my hard drive but it does not change anything.i've tried other hard drive and my usb ports are working well.please help me i've got lots of files in the drive.help me please.thank you

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By your description the Drive has failed completely

by OH Smeg Moderator In reply to my external hard drive is ...

You'll need to contact it's maker and see if they have any Testing Utility for it.

What will be showing in Device Manager is not the actual Drive but the Interface Card between the USB/ESATA Cable and the HDD in the enclosure.

Also depending on the Enclosure/Drive if it has an External Power Supply you should check that as if it has failed the same thing will happen.


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