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my first exchange 2000 server

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Hi,

I have setup my first exchange 2000 server.
The problem that I am experiencing is that when someone sends a email from ea hotmail.com they will receive a return receipt:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

username@domain.com

Reporting-MTA: dns;brion-dc01.BRION.local
Received-From-MTA: dns;vici.pancarib.com
Arrival-Date: Thu, 21 Mar 2002 12:37:30 -0400

Final-Recipient: rfc822;username@domain.com
Action: failed
Status: 5.3.5

What am I missing ??

Regards,

Leopold

6 replies

by brasslet

From KnowledgeBase article Q284204:

Numerical Code: 5.3.5
Possible Cause: Loop-back detected (server is configured to loop back on itself).

If you have multiple SMTP Virtual Servers configured on your Exchange server, make sure they are serving unique incoming port and also that the outgoing SMTP port configuration is valid to avoid looping between local VSs.

Troubleshooting: Check the configuration of the servers connectors for loops. Make sure that if there are multiple virtual servers, that none are set to "All Unassigned."

I've also read that this error occurs when the SMTP Manager Virtual Server in Exchange System Manager does not have Anonymous access enabled.

by curacao_dejavu

There was only 1 smtp virtual server.
However when I deleted that the error message stopped.
Now I have something else. I can send to anyone in the world but I can not receive from no one. Can you help ?

gitersonl@pancarib.com

by maxwell edison

Microsoft article Q259373.

In the System Event log on a Microsoft Exchange 2000 Server, Microsoft BackOffice Server, or Microsoft Small Business Server computer, the following event may be logged after the computer starts:

Event 101
Source: W3SVC
The server was unable to add the virtual root '/Exchange' for the directory 'M:\(Domain Name)\MBX' due to the following error: The system cannot find the path specified. The data is the error code.

Similar messages may be logged for thefollowing virtual roots:

/Public (M:Domain Name)\Public Folders
/Exadmin (\\.\BackOfficeStorage)

You may also notice that in the Internet Services Manager, under the default Web site, the Exchange, ExAdmin, and Public virtual directories have a "Stop Sign" icon (which signifies an error state).

CAUSE
This issue occurs because the World Wide Web service (W3SVC) starts before the MSExchangeIS service. The MSExchangeIS service, through the Exchange Installable File System (IFS) service, is responsible for mapping the virtual drive M that enables access to the information store through the file system. Therefore, when the W3SVC checks for the M drive locations specified in the /Public, /Exchange, and /Exadmin virtual roots, it does not find them.

This can also be caused if the Exchange 2000 server has been configured as a Front-end server. If the Storage Groups have been deleted and the Information Store service has been stopped this condition will continue on Front-end servers even after completing the steps in this article.

(continued...)

by maxwell edison

RESOLUTION
Despite the logged events and the virtual directories that show an error state in Internet Services Manager, this is not an issue, and the operations of the Exchange Virtual Server is not affected. You can successfully browse the virtual directories in the Internet Services Manager and connect to them by using the Web client.

WORKAROUND
To change the "Stop Sign" icon for the virtual directories, you can stop and restart the default Web site in the Internet Services Manager.

http://support.microsoft.com/default.aspx?scid=kb;EN-US; q259373

(REMOVE SPACES from the pasted URL)

by curacao_dejavu

It has been about a year that I posted this, I have no idea how it was solved except that I hired a consultant to solve this.
Thanks for the effort though.

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