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my laptop freezes

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PROBLEM(1):i have a acer aspire 3000 laptop and i just noticed that it is freezing everytime i put in the battery and it is connected to the power outlet from the wall but when i ever i take off the battery and connect it to the power out from the wall the laptop never freezes so plz can someone help me solve that problem:
PROBLEM (2):one of the devices on the touchpad is not working i dont know what it is called but its the square box between the right and the left button of the touchpad its the square box with the arrows showing < ^ >
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u can use it to automatically scroll down up left and right of the page well it is not working can u tell me whats the probs or help me solve that probs ok thanks for your help

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In reply to my laptop freezes

Try the “Questions” forum; the “Discussion” forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the “Question” forum, rather than the “Discussion” forum. There are those who specifically seek out problems in need of a solution, and that’s where they go to look for such.

Additionally there are the benefits that:

1) The “Questions” forum provides for your feedback, by way of your being able to mark “helpful” responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both “Discussions” and “Questions” that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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