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  • #2136179

    My PC game is shut down by Windows instantly it starts – why?

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    by hotdogalive ·

    The error I receive is:

    Problem signature:
    Problem Event Name: BEX
    Application Name: Doom3BFG.exe
    Application Version: 1.0.0.1
    Application Timestamp: 509d3191
    Fault Module Name: StackHash_2f9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 5129
    Additional Information 1: 2f9e
    Additional Information 2: 6bcf14555cfed35a71cf7509ee163570
    Additional Information 3: ab3e
    Additional Information 4: 6d6ab9eb0b48fb21b22016d3ca46e163

    I’ve uninstalled and re-installed it several times, including the Steam service it requires. I’ve checked my graphics drivers and DirectX which are up to date. My system meets the minimum required specs. I’ve run a registry cleaner, done scans for bugs and nasties, tried to run it as Administrator, tried to run it with DEP disabled, tried running it under WinXP SP2, and I get the same problem every time.

    The game is a legit version bought from a local store. I’m running Vista Home Premium SP2.

All Answers

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    • #2427898

      Clarifications

      by hotdogalive ·

      In reply to My PC game is shut down by Windows instantly it starts – why?

      Clarifications

      • #2427897

        Request for Clarification

        by purpleskys ·

        In reply to Clarifications

        what is the game? maybe it’s as simple as system requirements…like graphics card, ram, processor, etc

    • #2427892

      Doom3BFG.exe crashing

      by itkimk ·

      In reply to My PC game is shut down by Windows instantly it starts – why?

      Check out this site:
      https://support.steampowered.com/kb_article.php?ref=9562-QEKM-0335
      It addresses issues you are describing.

    • #2427885

      You are aware of the fact that…

      by smartacew0lf ·

      In reply to My PC game is shut down by Windows instantly it starts – why?

      games like these -those requiring advanced graphics- will rarely run on a system that utilizes Onboard Graphics. This would include most laptops. If you don’t know whether or not your system falls into this category, it most likely does. Now that I got that mouthful out of the way, I will note that this game, being as old as it is, should play adequately on most systems, onboard graphics or not. As a general rule, given that a game will play with onboard graphics, it has been my experience that it will NOT do so with the OEM drivers it came with. This is especially true for Intel graphics. If you check your system specs and it shows you have Intel graphics, be sure to note the version number. Armed with this knowledge, visit Intels download site and update your drivers with the ones you find there.

      Should you ever find a driver that works, you will want to be sure Windows Update does not overwrite them. I find it NEVER to be a good idea to allow MS to update any graphic card drivers. Good luck.

      Also, according to Steams’ site, the game is not made for nor will it run on XP.

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