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my scanner problem

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7 replies

by mob2001in

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i have got intel 800Mhz computer
then i bought a plustek scanner when i plug the scanner i get many problems like illigal messages,windows protection error,problem with windows regestry,norton ani viruse couldn't be loaded,...etc
i tried to indtall the scanner in a another compuer it worked proply
so what is rong with my computer

7 replies

by jovajo

I found that this Plustek scanner not only produces errors in WinMe but also in Win98x and Win95x.
In these case take a look in the web site of the manufacturer and see if you have any software update over there.
It seems that Microsoft has found the problems but no workarounds are published and in these cases our only option is to get help from the scanner manufacturer.(www.plustek.com)
Regards

by vertex

What is your system configuration beside the Intel 800 Mhz.? Windows protection error could be due to memory allocation problem. It would help if other details such as type of scanner USB/SCSI, etc , OS, RAM size, etc. Best to try to reinstall the drivers and software, if not sure.

by mickrose7

If it is not a USB then check that the BIOS parallel port setting is EPP if it is set as normal then this could be why you get the GPFs. The USB scanner probs are a driver related and the patches may be available if they have bothered to fix--em blah blah
regards M

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