My vpn user can no longer login, HELP PLEASE

By Nuova13 ·
I have a sbs 2003 box that I have inherited. I now have a user that can not login from home. The event viewer says :
"The user xx\userx connected from but failed an authentication attempt due to the following reason: Authentication was not successful because an unknown user name or incorrect password was used."
Nothing has been changed on server since the user last login. User name and PW is correct.

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Reset password

by Jbencsik In reply to My vpn user can no longer ...

Are you 100% positive that the user is entering the correct login info?

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User name and PW is correct

by Nuova13 In reply to Reset password

User is able to login locally.
Now all my users can not login though vpn.
The only thing has changed is I cleaned a virus found in an email (natsky )and I did a patch update.

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by animatech In reply to User name and PW is corre ...

Are all the users getting the same error message?
Are you able to create a test VPN account and connect or you getting the same error?

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