Windows

Check to make sure the clients aren't setup to SCAN NETWORK DRIVES. Also, are your users Standard(Power) Users or Restricted Users? Restricted Users will run into many permissions problems which could lead to an error such as this. However, I am leaning toward my first thought... Hope this helps.

How would you check to see if clients are setup to SCAN NETWORK DRIVES ?

You are definately right, the myagtSvc, stands for the My Agent Service component of Mcafee ASAP, but you might have already figured that out by now. he best way to resolve this is to remove Mcafee ASAP through a regular uninstall in Windows 2000 if you can. Afterwards, proceed with using the MCafee CLeanup Utility. I have had to do this many a time, and the tech support team at Mcafee ASAP's web site are my new best friends as a result of it.

This utility can be found at this address:

http://virusscanasap.mcafeeasap.com/vs2/bin/myciocleanup.exe

Just cut ansd paste that into your web browser without any spaces, and afterwards, attempt a clean install once again. Good Luck!

Paul M. Chavez

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