Question

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MyBook problem

By Knightzs ·
Problem:

I have a 500 GB Western Digital My Book? Essential Edition External Hard Drive (WDG1U5000). It has been working fine for around 7-8 months. Suddenly I am not able to see the drive name on my "My Computer" list.

The computer bring up a little icon in the tray saying installing device, but afterwards nothing appears. I've tried to format it using administration tools but that doesn't work either and I can't seem to open it or do anything to do it.
I tried to get help on its original site but it was useless, if there a way to fix it I'd be happy to know as i don't care about losing the data on it as long as it starts working again.


Can anyone help?

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Haven't been using the Safely Remove Option in Windows

by OH Smeg In reply to MyBook problem

Have we.

What has happened here is that by pulling the USB Lead from the Computer either directly or just shutting down the Computer just removes power from the USB Enclosure and does nothing to power down the HDD safely. This eventually results in the Partition Information getting corrupted and the Drive not being readable by the computer. Open the Drive Management and see if the drive appears there as a RAW Drive. This means that the Partition Information has been damaged and is no longer readable.

Now if the Data was Important Do Nothing at all just pack up the Drive and send to a Data Recovery Specialist and pay them to recover the Data on the Drive. If you mess with it now you run the risk of making the data unrecoverable or worse and it will increase the costs involved in recovering it.

However if you are not worried about the Data on the Drive open the Drive Management and Format the Drive by Right Clicking and selecting Format from the Drop Down Menu.

If you want to have a lash at recovering the data on the drive you can attack it with one of these applications

Here is a short list of the better ones, but these are all Pay For applications not Freeware.

http://tinyurl.com/273ay5

http://tinyurl.com/rmvrv

http://tinyurl.com/yvrsl

http://tinyurl.com/yyk8cm

http://tinyurl.com/382vm

http://tinyurl.com/ynwnel

http://tinyurl.com/nc4kx

http://tinyurl.com/2wox7l

http://tinyurl.com/374d8b

http://tinyurl.com/djw6u

http://tinyurl.com/f73se

http://tinyurl.com/8bd3f

http://tinyurl.com/afu2j

While the last 2 are from the same company they are very different products. Win Hex should only be considered foe use by someone who knows Hex Inside Out while Davory is a great cheap General Purpose Application.

Personally I prefer the On Track Option but it's anything but cheap. However because I use this type of software a lot it's paid for itself many times over by now, for a cheaper option Spin Rite from Gibson Research or Stella have both very good reputations by other TR members.

Col

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