Problem:
I have a 500 GB Western Digital My Book? Essential Edition External Hard Drive (WDG1U5000). It has been working fine for around 7-8 months. Suddenly I am not able to see the drive name on my “My Computer” list.
The computer bring up a little icon in the tray saying installing device, but afterwards nothing appears. I’ve tried to format it using administration tools but that doesn’t work either and I can’t seem to open it or do anything to do it.
I tried to get help on its original site but it was useless, if there a way to fix it I’d be happy to know as i don’t care about losing the data on it as long as it starts working again.
Can anyone help?
