General discussion


Mysterious Appendages - .jpeg

By Rodney (TSG) ·
One of our users called up stating that when they recieve an e-mail in exchage, the attachement arrives with the extension .jpeg attached to the exsisting extension.


We can open the file by deleting the .jpeg appendage and renaming the file.

The user is on a Windows 95/98 machine and the files are associated to Microsoft photo editor.

What gives?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

Mysterious Appendages - .jpeg

by calves In reply to Mysterious Appendages - . ...

My guess is that the error comes from the origin of the email. The sender must be adding the extra extension when renaming it. For example, if you select hide extension for know applications, and you rename that file and add an extension, you'll endup with two extensions.

Good luck!

Collapse -

Mysterious Appendages - .jpeg

by Rodney (TSG) In reply to Mysterious Appendages - . ...

I'm not sure this is the problem. To test a theory, I send a .jpg that I knew was associated correctly to someone else (not the originator of the issue). They recieved the attachment without any appendages. This person then sent the same attachment back to me and the .jpeg appendage appeared. Completely independent of the original user. When I double clicked on the attachement (with both extensions still attached i.e. jazztoad.jpg.jpeg) the file opened without incident. My default association however is set for IE 5.0, not Photo Editor.

Related Discussions

Related Forums