Windows Forum

Ask something
Discussion Locked

NAV 2000 Version 6.0

0 helpful
3 replies

by gijoe 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm installing NAV 2000 (v6.0) on a Win2K Pro computer and getting the following errors on booting Win2k:
Failed the call to NavStatInit
then:
Unable to get drive status.

I've unsinstalled, reinstalled and been to the Symantec site; same errors appear every time. NAV installes but with a red "x" on top of it. Auto-protect of e-mail will not work and usually crashes the computer.

The Symantec site suggests that they should be working together even though this NAV is a slight bit old.I cannot find these specific errors on the Symantec site. I have been working on this for awhile. HELP!

3 replies

by ann777

Check Event Vierew in Start--> Settings --> Control Panel --> Administrative Tools --> Application Log.

If you are getting error 33120... then I suggest that you install this version on another Win98/98se or older os computer, then copy the file "S32STAT.DLL" from c:\program files\symantec to a floppy.

Cart that file to your windows 2000 computer and copy it to the same location... c:\program files\symantec and then try it.

The 32stat.dll file apparently reads the drive status. You won't be able to use Auto-protect or even run a manual scan without that file. For some reason, the file does not install under Windows 2000.

This discussion is closed to new replies.