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NAV- getting rid of reappearing viruses

By Eminent87 ·
Hi,

I'm running NAV 7.6 corp with the symanctec system center on an NT server. There's also a central quarantine installed locally. For some reason the same virus keep reappearing over and over again on the clients machines. I have run manual scans and virus sweep and it comes up with clean. So I would clear the virus status on the clients; a couple days later it would reappear again. I have gone to symantec support site and try their suggestion on how to delete those old virus through the virus history. That didn't help much because every time I try doing that it said "NAV cannot perform this action because: 1. the file have been moved or deleted 2. the computer they are located on is not turned on 3. you are trying to clean a file in an email msg. Has anybody ran into this problem before or have a resolution for it? It becomes annoying when it keeps showing up viruses but there aren't any.

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NAV- getting rid of reappearing viruses

by Don Christner In reply to NAV- getting rid of reapp ...

I have the same setup and the only thing I do, is to go to the desktop where the virus was detected. Go into the quarentine, and remove.

Or are you saying that you keep getting infected by the same virus?

Don

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NAV- getting rid of reappearing viruses

by Eminent87 In reply to NAV- getting rid of reapp ...

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NAV- getting rid of reappearing viruses

by Eminent87 In reply to NAV- getting rid of reapp ...

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