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ndr attachment not visible in outl. 2000

By rvkempen ·
When in exchange 2000, i send a non delivery report to a certain user that uses outlook 2000, he can see that the original mail is attached to it, but there is no way of opening it.
When i configure outlook express on the same machine, using imap, you can view the attachment.

This confirms that the attachment is really there, it looks like ol2000 misinterprets it somehow.

I have this problem at two different customers now, so an answer would be very welcome.

Thanks

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ndr attachment not visible in outl. 2000

by trurod70 In reply to ndr attachment not visibl ...

Maybe that person needs to have the IMAP protocol turned on in his recipient box.

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Poster rated this answer

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Trurod, i'm not looking for a workaround, i'm looking for an answer, ofcourse i vannot use the imap protocoll, since i would not have the calendar functionality, and al the other thing the customer specifically bought an exchange server for.

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Point value changed by question poster.

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Point value changed by question poster.

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ndr attachment not visible in outl. 2000

by dmiles In reply to ndr attachment not visibl ...

Have you checked the configuration of text,try sending in format that the receiver is viewing the email attachment,if the text is in HTML and the receiver is viewing as text the attachment will not be able to view the contents,the sender and receiver has to use the same text format.

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Have not yet had the oportunity to try it out, but what i saw this definivly is the answer.

Thanks for the mail

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ndr attachment not visible in outl. 2000

by DKlippert In reply to ndr attachment not visibl ...

Have you looked at the security levels set on these two machines?

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ndr attachment not visible in outl. 2000

by rvkempen In reply to ndr attachment not visibl ...

Security levels cannot have anything to do with it, why else would i be able to view the ndr's using outlook express with the imap protocol (using the same user credentials).
I think Soulrider is on the right track (just a hunch) but the problem isstill not solved.
Thank you for looking into the question.
Ron

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ndr attachment not visible in outl. 2000

by Paulote In reply to ndr attachment not visibl ...

are you using microsoft word as email editor in outlook 2000???...if you are using it... deactivate it and change the format of the message....try unformatted text

Paulo

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