Hi,
We have a VOIP based solution using Asterisk PBX. Although we love the rich feature set including convenient remote mngmt, hoteling, call recording and many more; call drops, echoes, unreliable call quality-especially on international calls-have forced us to look for a reliable option and switch back to a traditional PBX. It’s funny that all the hosted solution providers (mostly VOIP-based) I spoke to, have all mentioned in some way… that VOIP is nowhere close to traditional PBX..at least not yet..may be in the near future. So if it means choosing between call quality and feature-set, I’d would rather go for the first option.
After evaluating Cisco, Avaya, Intertel/Mitel, ESI, NEC and Nortel among others, we have narrowed down to these 2 –
Nortel (BCM 400) vs.
NEC (Electra Elite IPK II).
For call recording, we are looking at – CallParrot from Telstrat with Nortel vs.
Tracer from Oaisys with NEC.
Can anyone provide any comparative datapoints between NEC and Nortel or Telstrat and Oaisys? If you have any experience – good or bad – with any of these – I’d really appreciate if you could share that, to help me make a decision.
Thank you in advance.
– SG
