Need Help: error message when disabling some programs in startup

By jinky.flaviano ·
When I tried disabling some programs during startup, using MSCONFIG, I encountered an error message:
"An access denied error was returned while attempting to change a service. You may need to log on using Administrator account to make the specified changes"
The problem here is I am the administrator..
Please help,am totally clueless...

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re: error message

by ThumbsUp2 In reply to Need Help: error message ...

You may be the administrator, but are you logging on AS the "Administrator"? If you don't see the Administrator account to log into, try booting in safe mode.

What OS are you logging on to? Also, have you checked for viruses/spyware/malware lately?

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by jinky.flaviano In reply to re: error message

Hi, yes, am logging everytime on my pc as administrator if that' what you do I boot in safe mode?
also my AVG always conduct a scan every 8 in the morning...
hope you can find the solution to this problem....thanks!

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