Because of my comptuer skills, I’m often tapped at my office for general IT support. I’m pretty much the IT staff, although my expertise is web stuff, not the fine points of email, particularly Outlook.
My boss has two mail accounts in Outlook, each from a different domain email and unrelated servers. He has recently begun suffering time-out errors while checking mail for both mailboxes.
We deleted and re-created the accounts, and when he clicks the “test settings” button after creating the accounts, everything flies through just fine. But when checking mail, both domains time out.
We have a firewall – a Cisco PIX – which I’m clueless as to how it’s configured. We do have an outsourced IT guy I can access if this is a firewall issue.
Any ideas?
