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Need help getting rid of GONE.SCR worm

Locked

Yes, I opened up the attachment… Ok, I trusted the person sending it to me.. Anyway

I can’t get rid of this. I can’t delete the file. I ran McAfee and it didn’t find anything, I made sure I had the latest engine and .dat files, and then I also unchecked the box on startup, and then I went to my Fixit 99 program and downloaded the updated virus engine and dat files and ran that one and it couldn’t get rid of it either.

I’ve spent my weekend trying to get rid of this silly virus, any ideas??

Thanks

Rick

Topic

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

Symantec has a removal tool and a tutorial for manual removal.
http://securityresponse.symantec.com/avcenter/venc/data/w32.goner.a@mm.html

(there are no spaces in the URL)

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

This did not work for me. I was unable to download the utility, and then I went to the office and downloaded it to floppy, but still could not run it.

I ended up finding a fix elsewhere.

I’m giving you points anyway for trying to help.

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

Place this in your webbrowser I sent this to a friend, over the weekend. Have not heard back from them yet. This lists what you need to check on your system.

http://www.mcafee.com/anti-virus/viruses/goner/default.asp?cid=2636

Any questions e-mail me!

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

This did not help either.
I was unable to run the fix.

I finally was able to get a fix that worked.

I’m giving you points anyway for trying to help.

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

I tried the fix in #1, I was unable to download it because it stopped at 80%. I went and downloaded the fix and ran it and it crashed my system. I’m not sure of the exact error – I was able to get it to reboot, and then I left it alone. I’ll try fix from #2 tonight.

Thanks for trying to help.

Rick

Need help getting rid of GONE.SCR worm

In reply to Need help getting rid of GONE.SCR worm

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