Need help with No sound

By mr_t_wright ·
Ok here is the problem I had to reload an Hp provilan a1110y and there is no sound. I go to the device manager and there is the "yellow exclamation mark" so I plug in the "2668" in the pci data base and it tells me to go to intel. But intel tells me that it doesnt recognize the driver. I download the Realtek HD audio drivers and then the systems starts with the found your hardware.... but the system will give a beep, but when I put in a cd in and try to play in WMP nothing and it gives me the error can't play maybe its in use... Also when I go to "sounds and Audio Devices properties" everything is grayed out cant adjust anything, under the sounds tab the "play button" is also grayed out not enabled. But the yellow exclamation mark is gone...?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -


by ---TK--- In reply to Need help with No sound


Step 5.
1. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&dlc=en&cc=us&softwareitem=pv-22533-1 - Get this driver
2. Go to the hardware vendor
and download the latest and greatest drivers

**If it still does not work refer to the first link I provided, and go to step 5. It gets a little bit more complicated, but follow the rest...

Collapse -

In addition to the above

by OH Smeg Moderator In reply to Need help with No sound

Open the Control Panel and then the Sounds and Audio Devices, Left Click on the Audio Tab and make sure that your Sound Device is listed in the Default Device Box. If it's not Left Click on the Down Arrow tot he right of the Box and select your Sound Device.

However as Realtech Drivers are not Digitally Signed with M$ what is more likely to have happened is that you connected to the Windows Update Servers before installing the Sound Driver. That is of course assuming that you actually have a Realtech Audio Device and not something else.

As HP do not list a Sound Driver for this unit it could be either a Creative Sound Chip Set or a SoundMAX Audio Driver that is required here.

Try downloading Unknown Device Identifier if the Yellow Triangle is still beside the Sound Device in Device Manager and see what you actually have installed in your computer.


If it's a Realtech Sound Device you need to reload Windows and install the Realtech Driver before logging onto the Internet and connecting to the Windows Update Server.

Or if you want to you could make a Slipstreamed Install Disc with something like nLite for XP and vLite for the newer OS, available free here and Slipstream any Drivers your Computer requires as well as any Service Packs and Updates that are not included on your copy of Windows.




Related Discussions

Related Forums