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Need help with printing issue...

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8 replies

by rguadagno

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Greetings all,

Have an interesting problem. We have a Win98SE PC that, when our client prints she intermittently receives the following ?Blue Screen? error:

?A fatal exception error 0E has occurred at 0028:C02BB9C7 in VXD IFSMGRC04+000131E3. The current application will be terminated.?

Followed by:

?A fatal exception error 0D has occurred at 0246:014F47FB??

What I?m looking for is any information on what system files (offhand) could be causing this error upon PRINTING only. She is having no other problems on her PC. We?ve already un/installed the printer driver(s) to no avail. TechNet (at least as far as I could find) has little information.

Thanks to you all in advance.

Robert

* This does not occur all the time, and there is no discernable pattern to the fault...

8 replies

by emcs

This is all I can tell you for now:

0D: General Protection Fault

Any condition which is not covered by any of the other processor exceptions will result in a general protection fault. The exception indicates that this program has been corrupted in memory usually resulting in immediate termination of the application.

I will keep looking.

dennie

by jolly roger

Is the PC on a LAN? If so, try Q192844 - Computer Hangs After Upgrade to Windows 98 with EtherFast Card.

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