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Need help with USB Port

By vcreamer ·
I need your help with something. I know it may not be your area to answer this kind of questions.
Re: USB Ports

Under the hardware both of my ports are recognized but under the software it's not listed to support hubs ( USB Supplement/OSR2).One of my ports work, I have plugged my scanner into it. But if I plug my scanner into the other port beside it, it will not work.

When I click on the control panel and click on add/remove programs. I cannot see the USB Supplement/OSR2 software. But if I do a right click on control panel, properties, device manager the 2 USB ports are both listed. The hardware is there, but not the software.

Can you talk me thru installing the software for this port?

When I put in my Win95 CD Idon't know what program to look for to install. Or do I put in my Windows 98 CD?

Also if DOS is involved in anyway, can you give me commands for using it. I don't know anything about using DOS.

Thanks in advance for your help.

Vivian Creamer
vcreamer@msn.com

How do I look up the answer to my question? Will I receive an email. Or is it found on your site somewhere. This is all new to me.

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Need help with USB Port

by informationseeker In reply to Need help with USB Port

I think you may have a problem with the physical port itself. Because you have your scanner plugged into one of the ports (and it is working), that tends to say that software is properly configured.

See if you move the scanner to the other port,if you can get the device to be recognized.

Alternative: disconnect the scanner and connect the second usb device to the same port that the scanner was using. If it installs and works properly, then the device is good and second port is bad.

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Need help with USB Port

by informationseeker In reply to Need help with USB Port

You may have to install the scanner to the second port.

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Need help with USB Port

by TheChas In reply to Need help with USB Port

Are you running W95, or 98?
If 95, only release 2.5 /"C" has functional USB support.

I recommend that you upgrade to W98 or later so that you have "true" USB support.

Even then, you may need a USB driver for your MB / chipset.

If you know who mfg your MB /System, go to there web site and look for a USB driver for your system.

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Need help with USB Port

by TimTheToolMan In reply to Need help with USB Port

Hi,

Visit the following site and take a look. It has everthing you ever wanted to know about OSR2 and USB support.

There are several links provided on it, from which you can download the USB supplement - which should allow you to use the otherport...

http://www.compuclinic.com/osr2faq/

(remove spaces from the above URL)

Cheers,
Tim.

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Need help with USB Port

by douglas_debow In reply to Need help with USB Port

You should also tell us if it's a after market usb card ?

if it is check with there web site for driver up grades or fixes (or if it's compatiable with win 95)

win 98 would be good if your system can run it

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Need help with USB Port

by vcreamer In reply to Need help with USB Port

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