Hi There,
I’m not sure if my title is correct but here goes. For roughly the last 2 weeks I have noticed that a few of my users are complaining that their sound is turning off, and it is even happening on my machine. I spoke to my colleague at another site and he is having the same issue.
The problem is that the sound keeps turning off and either I have to reboot the system or reload the driver. I have also found that if I go into services I have to start the ‘Windows Audio’ service. As I said it started about 2 weeks ago and to random users.
I have run malwarebytes, spybot, super anti-spyware and Symantec Enterprise Protection and on some of the machines and it found problems and removed them, and others were clean. Whether they were infected or not the sound problem still occurs. We are all running XPpro SP3.
One suggestion was that the machines don’t have enough memory to run the resources but the machines have been running the same software for over a year now without any hassles. Could it be a bad update that came down?
If anyone has any ideas on things I could check or monitor to try and prevent this from happening. I’m almost completely stumped with this one.
Thanx
