I work for a top 500 company as a desktop support tech, have attained my MCSE in Win 2000 and been working to complete my CCNA, I’m 48 and have about 7 years total in IT. The company I work for has implemented some changes that really isn’t favorable to our Help Desk and Desktop support techs. We were told by upper management that no one from these two groups will be promoted to the position of Network Admin, which in the past was the normal course of action. I was the last person to be promoted to a Network Admin position 2 years ago and it was no fun, it was swim or sink. and I did make some mistakes, to my demise I sunk and was offered to go back to the desktop support job which I did. This was a year ago, mutiple people has pulled me aside since then, even my current manager and has told me that I was a victim of circumstances and was setup to fail. My question is were do I go from here, if I stay, I’ll never be promoted as a network administrator, I can be promoted to Sr Desktop tech but in order to do so I have to get MCDST and Mous certified (another new change). The only good thing so far is that I got to keep my pay, my supervisor tells me I’m the highest paid desktop support tech they have, I can’t say that for sure but I do know I’m limited for promotion and pay and my network admin skills are rusty. I thought about leaving but did I say I’m 48, open to suggestions.
