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Need to Chat With Online Customer

By samuelcross ·
I have tour & travel agency and we handle number of clients in a day, via phone or face to face and in peak hours the process becomes more hectic. So, to ease the process we are looking for a live chat widget for our website. We have searched out many chat software, but still confuse in choosing best. Customer information security is our main motive. So, please suggest a software that is easy to access, safe and secure for our business.

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Live chat application

by zanepinnock In reply to Need to Chat With Online ...

Hello, Samuel

I have no idea about your business process how you handle your clients by phone or face to face.
If you are looking for live chat application on your website it could be good option to handle your customers through online live chat.

If you are talking about best live chat software I would say go with Google and search by name "live chat software comparison" You can find many of good chat software are available just review their features and select those which is fit in your budget. Some of good companies that provide live chat services such as: Live Person, eAssistance Pro, Boldchat, Comm 100 etc..

Hope it helps,

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Thanks for suggestion

by samuelcross In reply to Live chat application

Hi Zane

Thanks to suggest best chat alternative, I chosen eAssistance Pro .
Set-up 15 days free version and I'm checking out its performance & features.
After that I will take it or try another options.

Samual

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Managed Live Chat Services

by HudsonW In reply to Need to Chat With Online ...

I don't have any experience of any chat software or plugin, but yeah I am using live chat services of LeadsbyChat since they provided me their agents who handle my visitor’s queries, me being a busy man. Results are surely good than earlier. Thought would be of any help to you in case you want chat services rather than plugin.

Though if you have enough time to interact with your visitors then some software or plugin would be good choice for sure.

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