Windows Forum

Ask something
Discussion Locked

Need to recover files

0 helpful
5 replies

by dakotad

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have attempted to load a new driver for my keyboard. In the process, it caused my system to run very slowly and unresponsive. I kept seeing errors and attempted to reload XP, now I keep getting an error in the loading process and can't even get past the install screen. There are some specific files I would like to be able to retrieve, but since I can't get past the install screen, I'm lost. Any ideas would be greatly appreciated. I have tried to revert to last known good configuration, but that hasn't worked either.

Thanks.

5 replies

by madroxxx

Your best chance to recover the files would be to hook the hard drive to a working computer running XP and copy them over.

by bazz00

Can you still boot into WinXP?

If you can then, in device manager (right click My computer - properties - hardware tab - device manager) expand keyboards (click the + next to keyboards) then right click your keyboard and select properties click on th driver tab then there is an option to go back to your previous driver.

I am not sure if when you say last known good config you mean the system restore utility in system tools.

If not then click start - programs - accessories system tools - system restore. Then choose to restore the system and pick a restore point from the calender. For each restore point it should give a brief idea of what you altered on the machine that day. By doing this you can restore the pc back to a time before you installed the new driver.

Hope this helps

by dakotad

Thanks for your comments, but I can't boot into WindowsXP. It is stuck trying to install XP and then I get an error and it won't finish.

by dakotad

I have tried to boot into Safe Mode, but instead it says it must finish installing XP.

This discussion is closed to new replies.