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Netscape 7.1

By gbrownlee ·
Hello:

A neighbor has called with a mail access problem.
The OS is Win 98 and she uses netscape 7.1 to browse the web and to access email.

When she tries to access her mail that is downloaded to her pc she gets an error message saying: repair configuration file inside netscape.

She really has her knickers in a twist about this as there are some important files stored there.

I have no experience with netscape so any suggestions will be greatly appreciated !!

regards
Greg

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by gralfus In reply to Netscape 7.1

I would just reinstall Netscape. It should keep any bookmarks, but back them up just in case. Version 7.2 is out now.
Or you could turn her on to Mozilla Firefox or Opera (but Opera costs money).

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by gbrownlee In reply to

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by kokwee_1867 In reply to Netscape 7.1

Hi! Why don't you try reinstall Netscape and reconfigure the mail setting?

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by gbrownlee In reply to Netscape 7.1

If I delete and reinstall, will the mail that is currently on her pc be deleted?

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by gbrownlee In reply to Netscape 7.1

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