I’ve been trying to get NetShield’s Automatic DAT Update feature to work for some time now, but unfortunately without any success until now. The address used to obtain the update is: ftp.nai.com/pub/antivirus/datfiles/4.x and the connection to the Internet is made via Microsoft Proxy Server on port 80.
In my opinion it is very likely a problem with MS Proxy Server 2.0, since the file delta.ini is created in a temporary directory, but it remains empty (0 kb). Somehow the content of the file is not getting through. When I try to download it by manually logging in to ftp.nai.com, there isn’t any problem at all.
The NetShield Activity Log provides the following information:
22-3-01 12:10 Update QUATRO\Administrator Locating installation and temp directories.
22-3-01 12:10 Update QUATRO\Administrator Initializing the Internet subsystem.
22-3-01 12:10 Update QUATRO\Administrator Connecting to the remote host.
22-3-01 12:10 Update QUATRO\Administrator Incremental Process Started
22-3-01 12:10 Update QUATRO\Administrator Incremental Process loading required Libraries
22-3-01 12:10 Update QUATRO\Administrator Retrieving the update file ‘DELTA.INI’.
22-3-01 12:10 Update QUATRO\Administrator Retrieving the update file ‘delta.ini’.
22-3-01 12:15 Update QUATRO\Administrator Incremental Process finished (4)
22-3-01 12:20 Update QUATRO\Administrator An unknown error occurred while reading from the remotesystem and the connection was dropped.
The connection to the Internet is made via Microsoft Proxy Server on port
80.
I hope someone can help me out…
