Hi,
a client had a bunch of spyware that I removed (one of them resisted a lot). Now it keeps saying “a network cable is unplugged”, and I cannot get any connection.
I tested the cable itself, and it works fine.
When I start the PC using a CD that starts a miniature version of XP I get a working TCP/IP PING connection to google. I think that rules out a broken cable or NIC 🙂
Question remains: What can I do to repair it?
I tried the following:
-WinSockXPFix
-delete and reinstall drivers
-HiJackThis/Spybot/Adaware to check for possible TCP hijacks
I should also add that I tried installing Spybot and Ewido to scan for spyware, and both programs could not access their own databases that come with the installation.
One piece of spyware could not be removed from the Registry because one sub-entry could not be accessed – probably corrupted Registry.
So, there’s two questions:
1. Any idea how I can repair XP to again accept the network cable again?
2. Can a corrupted Registry be repaired as opposed to restored from a backup, or is there another thing I can try?
I also tried restoring the Registry from a month ago, and it didn’t solve problem 1. Restoring the Registry from about a week did not solve problem 1 or 2 (I did not check the month old backup for problem 2).
As usual, any help is greatly appreciated!
Thanks!