Hi Forum
From a few days, we have faced with a problem of Network ID Disabled / Grayed Out in Windows XP Professional over the network.
Also, windows services like DHCP Client, Server, Workstation, Computer Browser gets stopped automatically.
Henceforth we are not able to run any network setup, add or remove system from Workgroup/domain.
Furhter, if we restart this system, the Network ID is got enabled. Then
only, we can access all network and are able to work on it. But this also is very time confusing and it requires a 15-20 mins. again the network id will be grayed
out/ disabled & again there is no other option but to restart the system.
Hence due to which we are losing valuable time & resources..
To resolve this issue we had taken following actions -:
1. Reduced the network hop count to Router.
2. Reduced the heavy load of other network traffic to a single network, and connected all switches directly to the router.
3. Further, we assumed it might be through viral infection, so on 21st Nov 2009, we have updated all PCs to updated Antivirus and cleaned each PC through Antivirus.
4. Then, after 22nd Nov 2009, there were reductions in the same calls on the Network, But still we are facing this issue only a count 15-20 PCs out of 100 total count.
Please provide us your kind suggestion or any solution which is available with you for the same.
We are also working on the same to resolve it as soon as possible.
Thanking you, with Best Regards
Mandar Kulkarni
(TAC -IT)
Transtech Automation & Consultancy
Pune
