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Network Issue

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by shanghai sam

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Why do we keep losing our network drives. Not our department but other sites that we have. When they open up their network general drive, access is denied. We have to keep rebooting our servers all the time. When they do get to open general driveor other drives, sometimes the folder is empty. What can we do to solve this.

4 replies

by curlergirl

You'd have to give a lot more details about your network in order for anyone to help you. Is this an NT 4.0 domain? What SP level is on your servers? Is the "general drive" you refer to on the other site's local server or on your department's server? How are the other sites connecting to your server - Ethernet, T1, dial-up, etc.? Are there routers and/or switches involved? Is there one domain or more than one domain? If more than one, are there trust relationships set up? What are you using for name resolution - WINS, DNS, etc.? Have you tried anything else already to troubleshoot the problem, other than rebooting the servers?

by isys

Make sure power management is turned off in the BIOS and that your system power management in Control Panel is set to be on all the time.

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