network jack - TechRepublic
Question
February 3, 2009 at 12:46 PM
luv2bike2

network jack

by luv2bike2 . Updated 17 years, 5 months ago

in one of the offices at my company there are two people in that office with one network drop. the network drop has a Linksys Fast Ethernet 10/100 5 port Network hub plugged into it. everything works fine with the two users connected to the hub, however, we had a cabling company come in to drop a second line in that office that goes directly to the server room, so that we can take the hub out. The problem now is when we take the hub out, and plug the user closes to where the hub was connect to, the user gets a message that the media (yes, media) is disconnected and when you go into the My Network Places it says that it is disconnected and I try to connect it but it won’t connect.

I plugged the hub back into the network drop and the user can connect to the network. The other weird thing is: you have to connect it into the same port that it was connected to on the hub before, if you plug it into a different port on the hub, it will not connect. The cable company that was here did not touch that drop at all, so i can not say they did something.

Does anyone have a clue as to why when you connect the users directly into the network drop it will not connect to the network, but will connect when it is connected to the hub? This setup was already in place when I started here.

If more information is needed please ask away!

Thanks, 🙂

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