There are 2 servers on my network with which users are consistently experiencing latency issues while accessing these servers. Keep in mind that some users are in the same building as these servers and 2-3 hops away, while others are in a different country. I have been using Sniffer and Ethereal to look at packets from select users to these servers, and I may just not know how to analyze the data, but I do see things such as TCP out-of-orders as well and retransmissions/fast retrasmissions, and I am not sure if these are problems and how do I narrow down whrere the casue is coming from. The only commonality that all users share is the backbone switches (Cisco 6500) and the servers. The switchports show no signs (no CRC, collisions, drops…nothing) Does anyone have any ideas on what the cause could be or how I can go about finding the culprit to the latency problems?
