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Network Latency SLAs

By tantum_william ·
We are in the process of defining network performance SLAs for our IP only global frame relay network. We track latency through our network management system on a monthly basis. We now need to define the SLAs. The question I have is what level oflatency is considered "good", "ok" or "bad". I realize that this is only one component of overall network performance but it is one which we can easily measure. We have tried to get recommended network performance numbers from our application providers but haven't gotten much help. I thought I would give this a try.

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Network Latency SLAs

by tex In reply to Network Latency SLAs

The best you can do is goto websites like and Boardwatch will give you a good idea of what your competitors offer. will give you sites from which you can test other backbones and networks. Hope this helps.

Jim Cabe
Consultant Network Engineer
IPM Inc.

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