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  • #4248220

    Network Loop Netgear

    by Jctech2025 ·

    Hi All,

    I recently Was working with Cisco Meraki support to troubleshoot a problem AP. We discovered it’s gonna need to be replaced. However while looking into it, we ran a packet capture on the switch the ap is connected to and we noticed that there are thousands of frames being sent by netgear with RLDP loop detection packets. I had to install probably 150 netgear switches in the building because they went to VOIP for their phone system.

    If I look at the capture in Wireshark I see, abbreviated:
    Source – Netgear
    Protocol – RLDP
    Info – Network Loop Detection

    Is this saying that a loop is being detected on the network, or that a loop is being looked for? I checked the manual for the switch and “Loop Detection” is from what I read disabled by default. There is also a Broadcast Filtering, trying to determine the difference. There has been complains about latency in the building. I don’t know that this would factor in, however I wanted to ask the community.

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    • #4248690
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      Given what this loop is.

      by rproffitt ·

      In reply to Network Loop Netgear

      I have never found software to be the answer. I’ve had to get out to the network and find the rogue or incorrect connection.

      • #4248695

        Reply To: Network Loop Netgear

        by Jctech2025 ·

        In reply to Given what this loop is.

        I can agree with that. The issue I’m facing is that there are so many devices and I’m also trying to figure out if it’s a config issue. Never had to deal with something like this. Hoping someone else has seen this before. I have a case open with Netgear as well.

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