Our company’s network is all Windows 2000/2003 based, and there are a few servers that is working as a printer server, hosting HP4100/4300. All network printer has static IP assigned, and their address is secluded from other clients from using them.
We are now facing two problem. Rarely, printer spooler service needs to be restarted (Even though, it shows that it is running) – network printers all shows up as “unable to connect” at client’s PC, and it happens about once in a week or two. EventID doesn’t give any warning, and it just says that spoolsv has been restarted. I don’t know how and why it is happening.
Another problem is one of the HP4300 printer becomes offline (once or twice a week) and we have to turn it off and on physically to get it online.
Can someone please give me an advice?
