Hi there.
We’ve set up a Canon MP988 network printer (connected to router) in the
printer server (running Windows Server) of a company。We can see its status
is ready, which I suppose should mean the driver has been properly installed
and everything is OK, even its management web page can be accessed fine.
However, it gives error when printing.
What could be the cause?
Sorry for sounding newbie-ish, but I would really like to know the ports the
network printer uses for sharing, as I want to telnet to the port to see if
there’s anything (e.g. strict firewall rules) that is blocking the
communication between the network printer and the Windows server.
If that path is not blocked, then maybe we need to send the printer to
repair; if the path is blocked, then it should be firewall, correct?
“How Network Printing Works”
http://technet.microsoft.com/en-us/library/cc783789.aspx#w2k3tr_prntt_how_fxbi
I checked this Technet article for the ports I need but I really lack this
knowledge. Is this what should be tested? Port 9100 for “Standard TCP/IP
port monitor” (RAW)”
I don’t think it is about SMB / RPC ports as the network printer is not a
Windows OS. Am I wrong in saying so?
Thanks and sorry for my ignorance.
mixty
