General discussion
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Topic
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Network printing
LockedI have a 4200dtn lasjer jet printer, users complain that the only way to print is by rebooting the printer. At first I thought it was a workstation issue, but it also effects the other user who uses this printer. I have reinstalled the drivers, but that does not help. The Jet Direct Card can hold it’s IP settings, but sometimes you can ping it and sometimes you can not. This is on a Novell network. It has a static IP address. I put in a new Jet Direct card and it same issue. Checked network cables and they are good. Tested the connecton from the data jack to the wiring closet and it is good. I also updated the firmware on the jet direct card and that does not help. If anyone can give any suggestions it would be greatley appericated. Thanks