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Network Tech / port ratio

By bparaska ·
Would be interested in some empirical data on what standards any of you are using to determine your staffing level for network technicians who are responsible for doing trouble shoot and repair of connection problems from the core switch through building switch, closet distribution switch to the individual wall jack (does not entail server or NIC issues). We are currently running at about 1:3,500 which is pretty much unmanageable.

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