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New AD/Exchnage accounts cannot send/receive external mail

By Getphazed ·
We have a domain network setup with server 2003 and exchange 2003. There are existing users with exchange accounts that can send and receive emails fine but all newly created accounts cannot. I dont know if I am setting them up wrong but im sure it is being done correctly. The new accounts can send/receive internal mail but nothing external, when sending to one of the accounts from external the error received back is:

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 Recipient rejected (R4) (state 14).

If anyone can shed some light on what could be causing this please help.

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