Question
April 26, 2008 at 10:44 AM
techmaster

New Belkin router = occasional internet access loss

by techmaster . Updated 18 years, 3 months ago

Our old router began to fail about a month ago, so I replaced it with a new Belkin Wireless G Plus MIMO (model F5D9230-4). I’ve become aware of an internet access problem since installing the new Belkin router:

We momentarily lose our broadband cable internet connection at least once every 30 to 90 minutes. The interruption typically lasts for about 10 seconds.

In other words, with the new router installed, internet access will be fine for about an hour, and then suddenly the connection will drop for several seconds, and then automatically come back again.

If you’re browsing when this happens, you’ll suddenly get a “server/page not found” error.

If you’re streaming internet radio, the music will suddenly stop, obliging you to manually reconnect again.

If I bypass the router and plug the broadband modem directly into a PC, we don’t have this problem.

Suggestions?

Thanks.

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