New external hard drive enclosure problem - TechRepublic
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January 6, 2009 at 04:35 AM
astennett

New external hard drive enclosure problem

by astennett . Updated 17 years, 6 months ago

Hi, sorry if this has been answered before.

I recently purchased a new hard drive enclousre (model: TeckNet PH-35UA USB 2.0 3.5″ HDD) for use with a maxtor 500gb hard drive (the drive’s previous enclosure had a broken usb connection).

I connected the drive to the enclosure and plugged it in and everything worked fine intially. However, after turning off the laptop and restarting I began running into problems.

The following occurs now when drive is on: windows will not boot; if turned on after booting window’s explorer will not respond and programmes storing data will not load; drive appears in disk managemnt (as generic usb storage device); and windows asks me to format drive before use.

What I want to know primarily is if there’s a fix for this. Should I return the enclosure? May it have damaged my drive (I do not currently have the capacity to try it in a desktop)?

I’m running a laptop on vista home basic with all current updates installed.

I appreciate your comments.

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