Question

Locked

New external hard drive enclosure problem

By astennett ·
Hi, sorry if this has been answered before.

I recently purchased a new hard drive enclousre (model: TeckNet PH-35UA USB 2.0 3.5" HDD) for use with a maxtor 500gb hard drive (the drive's previous enclosure had a broken usb connection).

I connected the drive to the enclosure and plugged it in and everything worked fine intially. However, after turning off the laptop and restarting I began running into problems.

The following occurs now when drive is on: windows will not boot; if turned on after booting window's explorer will not respond and programmes storing data will not load; drive appears in disk managemnt (as generic usb storage device); and windows asks me to format drive before use.

What I want to know primarily is if there's a fix for this. Should I return the enclosure? May it have damaged my drive (I do not currently have the capacity to try it in a desktop)?

I'm running a laptop on vista home basic with all current updates installed.

I appreciate your comments.

This conversation is currently closed to new comments.

4 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Drive may be corrupted.

by 1bn0 In reply to New external hard drive e ...

Windows does not always correctly shut down USB drives. Also disconnecting the external drive without using the "Safely Remove Hardware" utility can cause the drive to be corrupted.

The mother board is likely attempting to boot from the USB HDD if it is powered up before the computer. I ahve two USB drives on my home pc. If either is on during a boot/reboot the machine will just hang until I power them down and reboot.

Find and Mount may let you recover any data on the drive.

http://www.findandmount.com/

There are commercial utilites that work as well.

Active Partition Recovery is the best one I have had the opportunity to work with.

Collapse -

No there is unlikely to be anything wrong with the enclosure

by OH Smeg In reply to New external hard drive e ...

This happens because the user has failed to use the safely Remove Option One too many times and the Partition Information on the HDD is corrupt.

If the Data contained on the HDD is Important send Drive off to a data Recovery House and pay them to recover the Data in a Time frame Suitable to your needs and your willingness to pay large sums of money for failing to use the device correctly.

If the data isn't important enough to want to pay to recover it you can try one of the many Data Recovery Applications listed below or just format the drive and this time and every time after that Use the Safely Remove Option In Windows to prevent this happening again. This means Do Not turn off the NB and hope for the best Always disconnect the External Drive FIRST before stopping the NB.

Here is a short list of the better ones but it is by no means a complete list of all the available software.

http://tinyurl.com/273ay5

http://tinyurl.com/rmvrv

http://tinyurl.com/yvrsl

http://tinyurl.com/yyk8cm

http://tinyurl.com/382vm

http://tinyurl.com/ynwnel

http://tinyurl.com/nc4kx

http://tinyurl.com/2wox7l

http://tinyurl.com/374d8b

http://tinyurl.com/djw6u

http://tinyurl.com/f73se

http://tinyurl.com/8bd3f

http://tinyurl.com/afu2j

While the last 2 are from the same company they are very different products. Win Hex should only be considered for use by someone who knows Hex Inside Out while Davory is a great cheap General Purpose Application.

Personally I prefer the On Track Option but it's anything but cheap. However because I use this type of software a lot it's paid for itself many times over by now, for a cheaper option Spin Rite from Gibson Research or Stella have both very good reputations by other TR members.

Col

Collapse -

New external hard drive enclosure problem

by astennett In reply to New external hard drive e ...

Thanks for the quick replies and links.

It sounds like I've brought this upon myself.

Recovering the data it is then.

Back to Hardware Forum
4 total posts (Page 1 of 1)  

Related Discussions

Related Forums