new harddrive

By alissakw ·
ok, so my old pc messed up. so we called dell and they sent us a new harddrive, with a load of disks, i could work out what to do with it, but when i try and open my disk drive but it wont open, and i don knwo why!


This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

some checks

by w2ktechman In reply to new harddrive

when you installed the new HDD, did you accidentally unplug the cd drive?
Could it be plugged in to the wrong part of the cable?

Is the power on when trying to open the drive?
Does it open if using the pinhole to open it (if not something is jammed).

Related Discussions

Related Forums