New Hardware found

Try booting up into Safe Mode and then removing any duplicate and/or orphaned devices under the Device Manger. Double check your "Add/Remove Programs" to ensure there are no installed applications associated with the old modem.

I hope this helps.

If you are sure that Windows is trying to install the old modem, it is likely a Controller-less modem, and the drivers are still present.

Go to Control Panel / Modems and delete the old modem from there.

Then, you may need to perform a search and delete mission looking for the left-over driver files.

Chas

I am not sure it this will help but go to this website: www.mlin.net/startupCPL.shtml and download the StartupCPL. Then this will install a startup program that will be in your Control Panel. Look at the startup tab and see if you see anything unusual in there, if there is try right clicking it and selecting run now to see what it does. If you dont find it in there try the other tabs (HKLM & HKCU) and do the same. If you have any question let me know! dmartin@lssdata.com
Good Luck!

I think windows is confused and is trying to install the new modem again. You probably installed it manually instead of letting Plug-n-Play install it. You need to uninstall the modem in the device manager, also uninstall the device that has the yellow ? if there is one, then scan for hardware changes (or just reboot) and let windows install the modem. You may have to point windows to the new drivers or if it's a 3com/USR modem they ususally have .inf files you use.

If everybody else's suggestions don't work:

1. Install the old modem again (if you still have it)

2. Uninstall it from windows, shutdown the machine

3. Physically remove the modem

4. Turn the computer on

If the problem still persists,keep diggin for left-over files, startups and reg entries